The world’s top automakers are taking more control over their sales and customer service processes. They understand that shoppers and owners in the digital era want a central source of information and a unified brand experience.
But maintaining communication with customers is expensive. Traditional channels like phone and email are inefficient, and they require hiring and training an endless stream of employees. These rigid systems make scaling nearly impossible without dramatically increasing costs.
The result? A bad customer experience.
CarLabs.ai uses advanced technology to help leading auto brands like Kia and Honda scale their customer interactions without increasing costs.
With CarLabs.ai, auto brands can engage future customers across a variety of platforms and generate strong sales leads. Existing customers can pay their bills, schedule service appointments, and research their next vehicle.
All of these interactions are made possible with artificial intelligence, drastically reducing the need for human agents.
CarLabs.ai: building brand loyalty, millions of positive customer interactions at a time.